Welcome to the Duke Leads Ltd Privacy Notice
This information has been produced to help you understand everything you need to know about the way Duke Leads Ltd collects, uses and shares personal data, what your legal rights are and how to exercise them.
We hope you’ll take some time to read this document; we’ve tried to keep it all as simple as possible and to avoid jargon, and we’ll make our best efforts to keep you informed if there are any changes to the way we process your personal data in the future.
Duke Leads Ltd takes its responsibility of protecting your data very seriously and we do advise you get to know our practices – If there’s anything here you don’t understand or if you want to ask any questions, please feel free to contact us (detail are at the end).
Who is the Data Controller?
We are Duke Leads Ltd, trading as bill-switchers.com, a UK limited company registered in England and Wales
In this document Duke Leads Ltd may be referred to as “we”, “us”, or “our”.
What kinds of personal data does Duke Leads Ltd process?
Duke Leads Ltd collects personal data for specific purposes; with that in mind we have created a list of the types of personal data that we may collect, either directly from yourself or from other sources, in order to achieve those purposes.
The kinds of personal data we may collect are:
|If you are a:||We may process these types of personal data:|
|Lead||Forename, surname, email, telephone number. Postcode IP address|
|Partners||Name, address, telephone, email|
|Affiliates||Name, address, telephone, email,|
What are the purposes Duke Leads Ltd collects personal data for?
Duke Leads Ltd uses personal data firstly to fulfil any contractual obligations that exist between us and yourself; where we request personal data be provided to enter into, or meet the terms of any such contract, you will be required to provide the relevant personal data or we will not be able to deliver the goods or services you want. In such cases the lawful basis of us processing the personal data is that it is necessary for the performance of a contract.
We are required by law to process personal data for purposes relating to our legal obligations, these include:
Where we have received your consent to do so; Duke Leads Ltd will use your personal data for the following purposes
To provide your personal data to third-party organisations for their own future marketing purposes.
The third-party organisation we may provide your personal data to include:
Lead 365, https://www.lead365.co.uk/privacy-policy/
Scottish Power, https://www.scottishpower.co.uk/legal/privacy-policy
So Energy, https://www.so.energy/privacy
Shell Energy, https://www.shellenergy.co.uk/info/policies/privacy
Withdrawing your consent for us to process your personal data will not affect the lawfulness of the processing beforehand.
We will also process personal data to achieve our various legitimate business interests; these are purposesthat have been defined by us where we have balanced the necessity on our part to process the data for each purpose against your own expectations, interests and legal rights.
Our legitimate interests for processing personal data are:
Where does Duke Leads Ltd obtain personal data from?
We will collect personal data directly from you in various ways. This could include when you complete an online form, or if you provide the data directly to a representative of Duke Leads Ltd.
We also gather personal data by the following methods:
Who will Duke Leads Ltd share your personal data with?
In order to achieve the above stated purposes for which we process your personal data, we may have to share your personal data with some specific third-party organisations.
We shall make all reasonable efforts to ensure that any third-party we share your personal data with is also compliant with data protection law.
The third parties we may share your personal data with include:
The specific types of third-party Duke Leads Ltd may share your personal data with include:
IT platform providers, aggregators
Duke Leads Ltd is not responsible for the data protection compliance of any of these third parties.
If we sell or reorganise our business, or if otherwise required by law or by an authorised regulator, we may transfer your personal data as a part of the general business data to the relevant parties.
We work with switchuk.com, a company that helps you find the best broadband, mobile phone, and energy deals.
When you use our website we will share your personal data with, and link you through to, switchuk.com so that they can help you compare the best money-saving deals for broadband, energy, and mobile phone services.
Some of your personal data will be used to automatically fill out parts of the switchuk.com price comparison service to save you time and ensure that the information is accurate and the results are tailored to your specific requirements.
Where will Duke Leads Ltd store your personal data?
Duke Leads Ltd will not transfer your personal data to any country outside the European Union (EU) other than those that have been granted an adequacy decision under the General Data Protection Regulation. We may however share your personal data with third-party organisations who then intend to transfer the data outside the EU. We shall take all reasonable measures to ensure those third parties are also compliantwith data protection law.
How long will Duke Leads Ltd keep your personal data for?
We will keep your personal data only for as long as required in order to achieve the purposes for which it was collected, in line with this privacy notice.
The following criteria apply that determine the period for which we will store your personal data:
Where the lawful basis of our processing is based on protection of vital interests and insofar any relevant health and safety obligations apply, Duke Leads Ltd may retain your personal data for up to 40 years.
Your Rights, Our Responsibility
There are several rights granted to you immediately upon providing us with your personal information; some of these are mentioned above. We’d like you to know that at Duke Leads Ltd we take your rights as aNatural Person seriously and will always conduct ourselves in a way that is considerate of our responsibilityto serve your legal rights.
This grants you the right to confirm whether or not your personal data is being processed, and to be provided with relevant details of what those processing operations are and what personal data of yours is being processed.
If you would like access to the personal data we have about you, we ask that you contact us by using our details below
This one is fairly straight forward; if you notice that the data we have about you is inaccurate or incomplete, you may request we rectify the mistake. We will make every effort to respond to requests of this type immediately
The right to object is a basic freedom all democracies enjoy. If you wish to object to the way we use, or have used, your personal data you may do so freely.
This is a legal right afforded to you that states we must pass on all of the details you have provided to us in a machine-readable format, either to your or to another provider of your choosing.
We will always try to maintain the highest standards and encourage the confidence our customers have in us as an organisation. In order that we can achieve this we do request that any complaints be first brought to our attention so we can properly investigate matters; if however you would like to complain about Duke Leads Ltd to a supervisory authority you may do so by contacting the Information Commissioners Office on 0303 123 1113, or by visiting their website - https://ico.org.uk/concerns
Duke Leads Ltd contact details:
Duke Leads Ltd
International House, 24 Holborn Viaduct, London, United Kingdom, EC1A 2BN
Who is the Duke Leads Ltd Data Protection Officer?
Ametros Group Ltd
Lakeside offices, Thorn Business Park, Hereford, England, HR2 6JT